General conditions of sale online – YUBA EUROPE

May 2021

The present conditions of sale are concluded on the one hand by the company SAS CARGO BIKE DISTRIBUTION with a capital of 100,000 euros, whose head office is located at ZA, Les Iles, 74230 La Balme-de-Thuy, registered with the Registre du Commerce et des Sociétés d’Annecy (Annecy Trade and Companies Register) under the number 834440521 hereinafter referred to as SAS CARGO BIKE DISTRIBUTION, and who manages the website https://yubabikes.eu/, and, on the other hand, by the individual or legal entity wishing to proceed with a purchase via the website https://yubabikes.eu/ hereinafter referred to as the “buyer.

Article 1. Object

The present conditions of sale aim to define the contractual relations between SAS CARGO BIKE DISTRIBUTION and the buyer and the conditions applicable to any purchase made through the website https://yubabikes.eu/. The acquisition of a product through the present site implies an acceptance without reserve by the buyer of the present conditions of sale which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the site https://yubabikes.eu/ is without direct relationship with his professional activity and is limited to a strictly personal use and on the other hand to have the full legal capacity, allowing him to commit himself under the present general conditions of sales. The company SAS CARGO BIKE DISTRIBUTION retains the possibility of modifying these terms and conditions of sale at any time, in order to respect any new regulation or in order to improve the use of its site. Therefore, the applicable conditions will be those in effect on the date of the order by the buyer.

Article 2. Products

The products offered are those that appear on the YUBA BIKES website, https://yubabikes.eu/ of the company SAS CARGO BIKE DISTRIBUTION, within the limit of available stocks. The company SAS CARGO BIKE DISTRIBUTION reserves the right to modify at any time the assortment of products. Each product is presented on the website in the form of a description of its main technical characteristics. The photographs are as accurate as possible but do not commit the Seller. The sale of the products presented on the YUBA BIKES website, https://yubabikes.eu/ is intended for all buyers residing in countries that fully authorize the entry of these products into their territory.

Article 3. Rates

The prices appearing on the cards products of the Internet catalog and are prices in Euros (€) all inclusive of tax (TTC) taking into account the VAT applicable to the day of the order. Any change in the VAT rate may be reflected in the price of the products. The company SAS CARGO BIKE DISTRIBUTION reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include the delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order. In metropolitan France, a flat rate for shipping costs will be charged to the buyer in the amount of 5.95 euros including VAT (delivery in DPD parcel relay.

Article 4. Order and payment terms

Before placing an order, the buyer must create an account on the YUBA BIKES website, https://yubabikes.eu/. The account creation section is accessible directly from the side menu bar, under the link “my account”. At each visit, the buyer, if he wants to order or consult his account (orders status, profile…), will have to identify himself with this information. The company SAS CARGO BIKE DISTRIBUTION proposes to the buyer to order and pay for his products in several steps, with only 1 payment option: payment by credit card. Secure payment by credit card (via the SYSTEMPAY Banque Populaire system): the buyer selects the products he wishes to order in the “basket”, modifies if necessary (quantities, references…), checks the delivery address or enters a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier (DPD). The next step proposes to verify all the information, to read and accept the present general conditions of sale by checking the corresponding box, then invites him to validate his order by clicking on the button “Confirm my order”. Finally, the buyer is redirected to the secure System Pay interface in order to safely enter his personal credit card information. If the payment is accepted, the order is recorded and the contract is definitively formed. The payment by credit card is irrevocable. In case of fraudulent use of the card, the buyer can demand the cancellation of the payment by card, the sums paid will then be credited or returned. The responsibility of the holder of a bank card is not engaged if the disputed payment has been proven to have been made fraudulently, at a distance, without physical use of the card. To obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the cardholder must dispute the debit in writing with his or her bank within 70 days of the transaction, or even 120 days if the contract binding him or her to the bank so provides. The amounts debited will be reimbursed by the bank within a maximum of one month after receipt of the Cardholder’s written objection. The holder will not be charged for the return of the sums. Confirmation of an order implies acceptance of these terms and conditions of sale, acknowledgement of having full knowledge of them and waiver of the right to invoke one’s own conditions of purchase. All the data provided and the recorded confirmation will be worth proof of the transaction. If the buyer has an email address and if he or she has provided it on the order form, the company SAS CARGO BIKE DISTRIBUTION will send him or her an email confirming the registration of the order.

If the buyer wishes to contact the company SAS CARGO BIKE DISTRIBUTION, he can do so:

By filling out the associated request form (we advise you to use this channel, it is the most efficient one internally)
By mail at the following address SAS CARGO BIKE DISTRIBUTION ZA, Les Iles, 74230 La Balme-de-Thuy, FRANCE
By email at the following address: contact@cargobikedistribution.com
By phone at 0458101446

Article 5. Reservation of ownership

The company SAS CARGO BIKE DISTRIBUTION retains full ownership of the products sold until full payment of the price, in principal, fees and taxes included.

Article 6. Withdrawal

Under Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise its right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for return costs. ATTENTION think to contact the YUBA support BEFORE proceeding to your return at the following address: contact@cargobikedistribution.com

Article 7. Delivery

Deliveries are made to the address indicated on the order form, which can only be in the agreed geographical area. Orders are made by DPD, delivery service with tracking, delivery without signature. The delivery times are only given as an indication; if they exceed thirty days from the order, the sales contract can be cancelled and the buyer reimbursed. The company SAS CARGO BIKE DISTRIBUTION will be able to provide the buyer with the tracking number of his package by e-mail. The buyer is delivered to his or her home by the delivery person. In the event that the buyer is absent, he will receive a notice of passage from the deliveryman, which allows him to withdraw the ordered products at the nearest post office, during a period indicated by the postal services. The risks related to transport are the responsibility of the buyer from the moment that the items leave the premises of SAS CARGO BIKE DISTRIBUTION. The buyer is required to verify in the presence of the employee of La Poste or the delivery person, the state of the packaging of the merchandise and its contents upon delivery. In case of damage during transport, any protest must be made to the carrier within three days of delivery.

Article 8. Guarantee

All products supplied by the company SAS CARGO BIKE DISTRIBUTION benefit from the legal guarantee provided by articles 1641 and following of the Civil Code. In case of non-conformity of a product sold, it can be returned to SAS CARGO BIKE DISTRIBUTION who will take it back, exchange it or reimburse it. All claims, requests for exchange or reimbursement must be made by mail to the following address SAS CARGO BIKE DISTRIBUTION ZA, Les Iles, 74230 La Balme-de-Thuy, within thirty days of delivery.

Article 9. Responsibility

The company SAS CARGO BIKE DISTRIBUTION, in the process of distance selling, is only bound by an obligation of means. Its responsibility cannot be engaged for a damage resulting from the use of the Internet network such as loss of data, intrusion, virus, rupture of service, or other involuntary problems.

Article 10. Intellectual property

All elements of the YUBA BIKES website, https://yubabikes.eu/ are and remain the exclusive intellectual property of SAS CARGO BIKE DISTRIBUTION. No one is authorized to reproduce, exploit or use in any way whatsoever, even partially, the elements of the site whether they are in the form of a photo, logo, visual or text.

Article 11. Personal data

The company SAS CARGO BIKE DISTRIBUTION is committed to preserving the confidentiality of the information provided by the buyer, which he or she may be required to transmit for the use of certain services. Any information concerning him is subject to the provisions of the law n° 78-17 of January 6, 1978. As such, the Internet user has a right to access, modify and delete information concerning him. He can make the request at any time by mail to the following address SAS CARGO BIKE DISTRIBUTION, ZA, Les Iles, 74230 La Balme-de-Thuy.

Article 12. Settlement of disputes

The present conditions of remote sale are subjected to the French law. For all disputes or litigation, the competent court will be that of Annecy.