Kombi E5

Yuba

How to transport your cargo bike on a car?

FAQ cargo bikes and bike racks

Delivery

Free shipping on this product!

Delivery Time

• Orders will be shipped within 72 hours of order submission.
• Normal transit time for shipment in the US is from 1 to 5 business days, beginning at the date of pickup by FedEx.
• Canada: transit time from the US to Canada may be increased by 3-5 business days.

Assembly options

Assemble on your own (Free)

In this instance the bike would be shipped to you directly where you can assemble it yourself, bring it to your local bike shop or have a mobile mechanic come to you for assembly - at your cost. If you choose to find your own retailer (for electric models), we suggest finding one that is an authorized Bosch or Shimano STEPS service center (depending on the model you buy). Our bikes are 85% assembled when shipped in a box. Be aware that assembling an electric (or not electric) cargo bike might not be easy if you have no prior experience in bike repairing. A working knowledge of bicycle mechanics and safety and an adequate tool kit are required to proceed.

Ready to ride (Not Free)

If you happen to live in an area where there is an Authorized Yuba Retailer, we’ll make the process seamless and will send the bike there for assembly and pick-up. Our customer service team will flag your bike upon finalizing the order and will contact you regarding next steps for assembly. Make sure to select the “Dealer assembly” option and add it to your cart, it costs 150$. 

Warranty

• Yuba extends a two-year warranty against manufacturing defects to the original owner of any Yuba manufactured product. This warranty does not extend to any part that is not directly manufactured by Yuba Bicycles, LLC and is nontransferable.
• Please contact us immediately regarding any problems with your bicycle or accessories. We will make every effort to resolve the issue quickly and to the benefit of all parties.

Returns and cancellations

• Except for specific Warranty issue, no returns or refunds possible. All online sales are final.
• All bicycles sales which are shipped to a local dealer for assembly are final once removed from the store. Returns will not be accepted.

See more details in our Terms & Conditions

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